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Notice: Practice Update – Important Medicare Update from 1st July 2026. Learn More

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We'd love to hear from you.

Please feel free to visit us at the surgery or contact us via phone for further assistance.

Wamberal Surgery

662 The Entrance Road
Wamberal NSW 2260
Fax: 02 4385 2329

Phone: 02 4384 2255
Email: admin@wamberalsurgery.com.au

Surgery Hours – Hours of operation are subject to change depending on doctor availability. 

STANDARD HOURS ARE 8:00am -5:00pm Weekdays.

CLOSED ON PUBLIC HOLIDAYS

CURRENT FLEXIBLE HOURS LISTED BELOW:

  • MON & WED- 8:00am – 8:00pm
  • TUES - 8:00am – 6:30pm
  • THUR- 8:00am – 5:00pm
  • FRI - 8:00am – 4:00pm
  • SAT - 8:30am - 1:00pm

*Outside these hours, contact Wamberal Surgery on 4384 2255.
A recorded message will give you details of our After Hours Service

We have provided for over 55 years and continue to provide a high standard of medical care to all patients.  Wamberal Surgery was one of the first practices on the Central Coast to open extended hours and offer this service to the community. Wamberal Surgery has grown over these years and all the doctors and staff are just as committed today as they were back when we first opened.

Communicating with us.

For after hours attention please call Wamberal Surgery on 4384 2255. The recorded message will give you details of the After Hours service, including fees.    

After hours home visits are NOT bulk billed and a fee for service is payable on the day. The doctors are rostered to cover the after hours period (your regular doctor may not be available).

If your medical condition is urgent, you should proceed to Gosford Hospital, call an ambulance or dial 000. 

In non-urgent cases, Bridges GP After Hours Clinic is an accredited after hours service located at 169 The Entrance Road, Erina (opposite Erina High School). You can contact the Bridges GP After Hours Clinic on 02 4367 9699.

The doctors will deal with some enquiries over the phone, however these calls interrupt consultations. For this reason, they cannot always take your calls immediately and will return your call when it is convenient. Enquiries are best dealt with by making an appointment with your doctor. If your problem is urgent, please advise Reception.

Communication with patients via email is conducted with appropriate regard to the privacy and confidentiality of the patient’s health information.  We do not encourage communication by patients through emails as these are not totally secure and mailboxes are not monitored regularly.  We prefer patients to contact the surgery by phone.

Patients will be sent an SMS if an appointment is required to discuss your test results.

The Practice offers a recall service for preventative care. This system enables the doctors to recall patients for a number of reasons, eg. test results, immunisations, Cervical Screening, etc. All patient files have been flagged for this service. If you do not wish to receive reminder notices, please inform our staff.

In order for us to provide the very best of care, it is important for you to keep us informed of any changes to your details. If you have moved house or changed your home or mobile numbers recently, please inform reception.

We ask that all patients make a follow up appointment with the doctor for reviewing test results. You may ring to find out if your results are back but no results will be given over the phone unless previously organised with your doctor. To protect the rights of patient confidentiality the reception staff will ask a series of questions in order to confirm the identity of the person to whom they are speaking with.

Wamberal Surgery strives to offer the best possible service and care to our patients, but there is always room for improvement and things we could do differently. We’d love to hear your suggestions.

To personally discuss a comment or complaint, please contact our Practice Manager at the surgery or via email manager@wamberalsurgery.com.au. The practice manager will discuss clinical issues with the appropriate doctor to obtain a response for you.

Should the matter be more serious, contact the Health Care Complaints Commission on 1800 043 159.

IMPORTANT MEDICARE UPDATE FROM 1ST JULY 2026

From 1 July 2026, the Australian Government is changing the way patients provide consent for Medicare bulk-billed services. This process is called an Assignment of Benefit (AoB).

When you are bulk billed, you are assigning your Medicare rebate directly to your doctor or healthcare provider as payment for the service. Under the new rules, we must obtain and record your consent before we can submit a Medicare claim.

What does this mean for you?

  • You may be asked to confirm your consent electronically via SMS, email, tablet, or a paper form.
  • This consent allows Medicare to pay your rebate directly to the practice for your bulk-billed consultation.
  • The process is more secure and gives patients greater visibility of their Medicare claims.
  • There is no additional cost to you if your appointment is bulk billed.

 

What do I need to do?
If your appointment is eligible for bulk billing, you may receive a consent request by SMS, email, or be asked to provide consent in the clinic. This authorises Medicare to pay your rebate directly to the practice for your consultation, which allows us to process your Medicare claim correctly and remain compliant with Medicare requirements.

Please ensure you complete the consent request promptly. If consent is not provided, we are unable to submit a bulk-billed Medicare claim on your behalf. In these circumstances, your consultation may be converted to a privately billed consultation, and payment of the full consultation fee will be required on the day.

If you receive a consent request from us, please complete it as soon as possible

If you have any questions, our team will be happy to assist.

We appreciate your understanding.

 

With thanks from the team at Wamberal Surgery